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Privacy Policy

1. Introduction
At Biggest Luxury Cars, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our platform, you agree to the terms outlined in this policy.
2. Information We Collect
2.1. Personal Information
We may collect personal information that you voluntarily provide to us when you register for an account, place an order, or interact with our services. This information may include:
  • Full name
  • Email address
  • Phone number
  • Address
  • Payment information
  • Vehicle details (e.g., VIN, registration information)
  • Driver’s license or identification documents (if required for transactions)
2.2 Non-Personal Information
We may also collect non-personal information that does not identify you as an individual. This may include:
  • Browser and device information (e.g., IP address, browser type)
  • Usage data (e.g., pages visited, time spent on our site, referral URLs)
  • Cookies and tracking technologies (e.g., web beacons, pixel tags)
3. How We Use Your Information
3.1 To Provide Services
Account management: To create and manage your account, process your orders, and provide customer support.
Order fulfillment: To process payments, arrange for delivery or pickup, and communicate order status.
Personalization: To tailor our website content, recommendations, and advertising to your preferences.
3.2 To Communicate With You
Promotional communications: To send newsletters, offers, and promotions that may be of interest to you.
Transactional communications: To send order confirmations, updates, and other necessary communications related to your account or transactions.
3.3 To Improve Our Services
Analytics: To analyze user behavior, track website performance, and identify trends to improve our services.
Feedback: To gather feedback and conduct surveys to enhance user experience and satisfaction.
3.4 To Ensure Security and Compliance
Fraud prevention: To monitor and prevent fraudulent transactions and unauthorized activities.
Legal compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
4.1 Third-Party Service Providers
We may share your information with third-party service providers that assist us in operating our website, processing payments, or delivering services. These providers are obligated to protect your information and may only use it for the purposes specified by us.
4.2 Business Transactions
In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner or successor entity.
4.3 Legal Obligations
We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of others.
4.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
5. Cookies and Tracking Technologies
5.1 Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and remember certain information. You can control the use of cookies through your browser settings.
5.2 Tracking Technologies
We may use web beacons, pixel tags, and other tracking technologies to collect information about your interactions with our website and marketing emails. These technologies help us measure the effectiveness of our communications and improve our services.
6. Data Security
6.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and access controls.
6.2 No Guarantee
While we strive to protect your information, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. You acknowledge that you provide your information at your own risk.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to access and update your personal information at any time through your account settings or by contacting us directly.
7.2 Opt-Out
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications. Even if you opt out, we may still send you non-promotional communications related to your account or transactions.
7.3 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. We will provide this data to you or a third party of your choice upon request.
7.4 Deletion
You may request that we delete your personal information. We will comply with your request, except where we are required to retain information for legal, regulatory, or legitimate business purposes.
8. Children’s Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to other countries as described in this policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
  • Email: support@biggestluxury.com
  • Phone: 09100223389
  • Address: Enugu, Nigeria